Privacy policy

Effective Date: August 2026

This Privacy Policy complies with the EU General Data Protection Regulation (GDPR 2016/679) and French Data Protection Act No. 78-17 of 6 January 1978, governing the collection, use, storage, protection, and disclosure of personal data of users visiting and purchasing on www.daloria.shop.

Data Controller: Daloria

Contact Address: 54 Quai du Châtelet, 45000 Orléans, France

Contact Email: hello@daloria.shop

Contact Phone: +33-31149275

Collected Personal Data

We only collect necessary user data for order fulfillment and service provision, including: full name, billing/shipping address, email address, phone number, payment transaction information, order history, website browsing behavior, and cookie data.

Purpose of Data Processing

1. Process, confirm, and deliver customer orders, complete payment settlement and after-sales service (return, refund, consultation).

2. Send order updates, shipping notifications, and after-sales follow-up emails/SMS.

3. Optimize website operation, product display, and user shopping experience.

4. Comply with legal and tax obligations under French and EU laws.

5. Send optional marketing newsletters only with user explicit consent, users can unsubscribe at any time.

Data Sharing & Disclosure

We will never sell, rent, or trade your personal data to third parties for commercial purposes without your explicit consent. We may share necessary data with trusted third-party service providers strictly required for business operation, including shipping carriers, payment processors, Shopify platform service providers, and legal supervision authorities as required by law. All third-party partners are bound by data confidentiality agreements and GDPR compliance requirements.

Data Storage & Security

All personal data is stored on encrypted secure servers with technical and organizational security measures to prevent unauthorized access, disclosure, tampering, or loss. Data will only be retained for the period necessary to fulfill the above purposes and legal retention requirements, and will be permanently deleted after the retention period expires.

User GDPR Rights

You have the right to access, rectify, delete, restrict processing, data portability, and object to processing of your personal data. You may also withdraw your consent for data processing at any time without affecting the legality of previous processing.

To exercise your rights, please submit a request via our official email hello@daloria.shop. We will respond to valid user requests within 30 calendar days.

Cookie Policy

Our website uses cookies and similar tracking technologies to improve browsing experience, analyze website traffic, and remember user preferences. You can adjust cookie permission settings via your browser at any time. Disabling partial cookies may affect some website functions.

Policy Updates

We reserve the right to update this Privacy Policy in accordance with legal changes and business adjustments. Updated policies will be posted on the official website with the latest effective date, and continue to bind all website users.